Privacy Policy

1. Introduction

Welcome to Akash Electronics (operating as akashstore.in). We value the trust you place in us and recognize the importance of secure transactions and information privacy. This Privacy Policy describes how Akash Electronics collects, uses, shares, and protects your personal information when you visit or make a purchase from our website. By visiting this platform, you agree to be bound by the terms and conditions of this Privacy Policy.

2. Information We Collect

We collect information to provide better services to all our users. The specific information we collect includes:

• Personal Information: When you register or purchase products (Mobiles, TVs, Laptops, Home Appliances, etc.), we collect details such as your name, billing address, shipping address, email address, and phone number.

• Payment Information: We do not store your credit/debit card details. All payment transactions are processed through secure third-party payment gateways.

• Device and Usage Information: We may collect information about the device you use to access our store, including IP address, browser type, and operating system, to optimize your browsing experience.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Order Fulfillment: To process and deliver your orders for electronics, furniture, and home appliances to your designated address in India.

• Communication: To send you order confirmations, shipping updates (tracking numbers), and invoices via Email or SMS.

• Customer Support: To assist you with product queries, warranty claims, or returns.

• Improvement: To analyze site usage and improve our product offerings and website layout.

4. Sharing of Information

We value your privacy and do not sell your personal information to third parties. However, we may share your data with trusted partners solely for business operations:

• Logistics Partners: We share your name, address, and phone number with courier services to ensure your product is delivered within our standard 5-7 day timeframe.

• Payment Processors: To facilitate secure payments.

• Legal Obligations: We may disclose information if required to do so by law or in the good-faith belief that such action is necessary to comply with legal processes.

5. Cookies and Tracking

Our website uses “cookies” to enhance your experience. Cookies are small files that allow us to recognize your browser and capture certain information (like items in your shopping cart). You can choose to disable cookies through your browser settings, though this may affect the functionality of the checkout process.

6. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Our website is scanned regularly for security holes and known vulnerabilities. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems.

7. Third-Party Links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites.

8. Contact Us

If there are any questions regarding this privacy policy, you may contact us using the information below:

• Store Name: Akash Electronics

• Website: akashstore.in

• Address: Sutahata, Near SBI Bank, Haldia – Tamluk – Mechada road, Chaitannyapur, Haldia-721645, West Bengal

• Email: info@akashstore.in

• Phone: +91 99324 80818